Intercom Manual

PANPHONE Analog
Series 4

Installation, configuration, programming and operation manual.

Document details

DevicePANPHONE Analog Series 4
Document versionV4.0
TypeInstallation and programming technical manual
Queries

For installation or configuration questions, use the contact form at the end of the manual.
Send inquiry

Warning and declaration of conformity

This document refers to the device PANPHONE Analog Series 4.

Warning. The manufacturer reserves the right to make hardware or software modifications to the device described. The changes made may not be reflected in this version of the document.

General index

Applications and purpose of the equipment.

5. Tone Detection

2 subpoints ▼

Line, busy and DTMF tones.

6. Programming

2 subpoints ▼

Enter programming and procedure mode.

Configurable codes and values.

DTMF character equivalence.

Register of installed configuration.

Common start-up queries.

Inquiry form.

Introduction

The PANPHONE Analog Series 4 is a hands-free intercom that can be connected to a telephone line or used as an extension of a PBX.

It is designed for emergency points, public assistance, lifts, industrial plants, hospitals, offices and other locations that need telephone communication and access control.

Features

Analog communication

Connection to telephone line or PBX extension.

Smart hands-free

Half-duplex communication, with audio in only one direction at a time.

Access control

Two independent relays with voltage-free contacts for doors, lights or external circuits.

Button or keypad

Depending on the model, it allows you to use one or two buttons, numeric keypad, dial memories or manual dialing.

Telephone programming

Parameters are configured using codes sent from a remote phone during a call.

Remote opening

The relays can be activated from the equipment or by DTMF codes from the remote extension.

2.1 Specifications and technical data

Feature Technical specification
Dimensions Series 4 surface185 x 105 x 31mm
Dimensions Series 4 recessedFront: 216 x 128 x 8mm | Recess opening: 182 x 92 x 30mm
Electronic board dimensions100 x 85mm
Power12 V AC/DC (2 A supply recommended)
Electricity consumptionRest: ~45mA | Active on call: ~150mA (at 12 Vdc)
Power and audio outputBuilt-in speaker 1 W (8 ohms) + output AUDIO OUT high impedance for external public address amplifier
Control relays2 independent voltage-free relays (NC/NO): 24 V / 2 A DC and 120 V / 2 A AC
Online connectionConventional analog telephone line (PSTN) or analog PBX extension
Audio settingsIndependent potentiometers for adjusting speaker volume (SPK), microphone (MIC) and DTMF sensitivity (PR3)

Installation and connection

Install the equipment according to the model purchased. For surface models, first secure the back cover to the wall with the appropriate anchors and screws.

  1. Measure and mark the position of the holes.
  2. Drill the holes and insert suitable wall plugs for the mounting bracket.
  3. Attach the rear cover or support.
  4. Disconnect the power supply before wiring the device.
  5. Attach the front panel and check operation.
Equipment connection diagram.

3.1 Connections

The board has connections for telephone line, power, speaker, microphone, keypad, buttons and relays. Use the schematic on the board to identify each point before connecting.

Connectors and board elements.

3.2 Connectors and function

ConnectorFunction
Relay 1Relay 1 contacts, NO or NC depending on the jumpers.
Relay 2Relay 2 contacts, NO or NC depending on the jumpers.
LineTelephone line or PBX extension.
KeypadKeypad connection, when the model includes it.
Button 1 / 2Connection of available buttons.
AudioHigh impedance speaker, microphone and AUDIO OUT output.
Power12V AC/DC power supply.

3.3 Relay jumpers

JP5 and JP6 select the working mode of the relays. Configure each jumper as normally closed (NC) or normally open (NO) depending on the lock or circuit you are going to control.

3.4 Installing a lock

  1. Check the position of the corresponding jumper.
  2. Connect one wire from the lock to the relay 1 contact.
  3. Connect the other cable to external power.
  4. Close the circuit by bringing the external power to the other terminal.

3.5 Speaker and microphone setting

Set the microphone volume to minimum, make a call, and adjust the speaker with the SPK potentiometer. Then adjust the microphone with the MIC potentiometer until you obtain a suitable level. AUDIO OUT is a high impedance output for connecting audio to an amplifier.

3.6 LED operation

LEDIndication
PowerIndicates that the device is receiving power.
Tone DetectionBlinks when detecting tones on the line.
LineRemains on while the call is answered or off-hook.

Operation

4.1 Placing calls

On single-button models, pre-program the destination number. Press CALL to place the configured call.

4.2 Keypad dialing

On models with a keypad, enter the destination number and press CALL. If there is no memory associated with the key, the device works like a conventional telephone.

4.3 Reception and completion

Incoming calls are answered automatically. A communication can be terminated by dialing * on the intercom, dialing # from the remote extension, upon reaching the maximum programmed time or by detecting the busy tone.

4.4 Relay activation

In timed mode, 8 activates relay 1 and 5 activates relay 2. In manual mode, 8/6 activate and deactivate relay 1, and 5/4 activate and deactivate relay 2.

Tone Detection

5.1 Busy tone

To correctly detect the busy tone, the cadence must be as symmetrical as possible and appropriate to the switchboard or line where it is installed. Frequency and level are usually not the main problem; The symmetry between cycles and the cadence are decisive.

If the configured range is too wide, a different signal may be mistaken for a busy tone and end the call prematurely.

5.2 DTMF Tones

Some switchboards generate DTMF tones with an insufficient level for detection. In that case, adjust the sensitivity using the PR3 potentiometer on the board.

Programming

6.1 Entering and exiting programming mode

  1. Call the device and wait for it to respond.
  2. Dial *90 and listen for three acceptance tones.
  3. Enter the codes from the parameter table.
  4. To exit, dial again *90 and wait for confirmation tones.

Important. If you do not hear acceptance tones or there is a lot of noise, adjust the audio potentiometers before continuing.

6.2 Example

To program destination 210 on button 1: call the device, dial *90, wait for confirmation, dial *40 0 210 # and dial again *90 to exit.

Configuration parameters

The following codes are entered during a programming session. Write down the applied values on the chapter 9 sheet.

FunctionCodeValues / explanation
Tone dialing*26 aSelect the mode indicated by the value a.
Line Tone Detection*24 a0 activates detection; 1 deactivates it according to the table in the original document.
Audio during dialing*33 aOpen or mute the audio during dialing.
Button 1 destination*4 0 YYYY #YYYY: number of up to 10 digits.
Button 2 destination*4 1 YYYY #Available when the device uses the second button.
Destination by key*1 X YYYY #X is the key and YYYY is the destination, up to 10 digits.
Clear button assignment*1 X #Delete the memory associated with the X key.
Response time*31 tt=0 to 9; from 0 to 45 seconds according to the original table.
Maximum talk time*25 tt=0 to 9; from 1 to 10 minutes according to the original table.
Cycle Symmetry*34 SS=0 to 9; Higher values tolerate more difference between cycles.
Maximum cadence*35 m / *36 rStart and end values for tone detection.
Relay mode*28 nn=1 manual; n=0 timed.
Opening time*20 TT=0 to 9; from 0.5 to 5 seconds.
Factory Reset*91Restore all parameters.

DTMF Digit Table

CharacterDial representationFunction
0 to 90 to 9Dialing digits.
***Asterisk.
#*#Hash key.
Pause*1Pause of 800 ms.
FLASH*0500 ms flash.

Programming Values Sheet

Complete this sheet during startup. It serves as a record of the installed configuration and facilitates future interventions.

ParameterCodeInstalled value
Tone dialing*26 a
Line Tone Detection*24 a
Destination button 1*4 0 YYYY #
Destination button 2*4 1 YYYY #
Destination by key*1 X YYYY #
Response time*31 t
Maximum talk time*25 t
Relay mode*28 n
Opening time*20 T
Installation Notes

Frequently Asked Questions

The device does not make calls. What should I check?

Check the power, line or PBX connection, the programmed destination and that the button used has an associated memory.

The call ends too early. Why?

Review busy tone detection, symmetry, and line cadence. Also check the maximum talk time set.

Audio is low or noisy. What can I do?

Adjust the SPK and MIC potentiometers during a call. If DTMF tones are not detected, also check the PR3 sensitivity.

How do I open a door from the extension?

Depends on the configured relay mode. In timed mode, press 8 for relay 1 and 5 for relay 2; in manual mode, use the 8/6 and 5/4 key pairs.

What happens when restoring factory settings?

Code *91 resets all parameters. Before running it, keep the programming values sheet.

Contact and inquiries

Use this form to leave a question about installation, programming or operation of the PANPHONE Analog Series 4.